Our Process

We Manage Workflow

Our workflow system is developed in house. We use technology to manage and streamline our process. It creates efficiency, ensures consistency and ensures quality. Modules are custom designed and integrated to meet specific client's needs. This includes everything from online modules for catalogue based item ordering, to standard reporting for progress on rollouts or simple monthly updates. Our workflow system also manages our automated client feedback process.

Design Team, Manufacturing, Account Management Team, Installation, Account Admin and IT, Project Management Team, Supply Team, Delivery and Logistics, R & D, Electronics and Automation

We Build Partnerships

The backbone of our business model is long-term partnerships. Many, if not most of our clients are long term partners who consistently come back to us because of the service we offer. This has been mutually beneficial since Major Media's inception because we have found it creates added value and efficiencies for both parties that are unattainable in short term relationships.

Long-term partnerships ensure that lessons learnt are lessons kept. Partnerships ensure that the evolution of the brand and the product that represents it, moves forward rather than repeatedly going over previous ground. With long term partnerships, we as a supplier can justify spending more time and money on R&D for a client because we know that as long as we continue to serve them as expected, we will continue to be supported.

Partnerships create trust and with trust comes significant efficiencies. Having a vested interest in the long term relationship means that our primary goal is to keep the relationship. As we have no contracts, the only way we can keep the relationship is by continually finding ways to effectively service our client's needs. We save our clients a great deal of time as they no longer need to micromanage a process that was difficult for them to do as efficiently and effectively as we can.

We Ensure Consistency

Our partnership model means consistency is not only assured, but will come at a cheaper cost. As the partnership grows, we learn your needs so we know what they are well before you ask. With reference to all the previous jobs we've done and any lessons learnt or improvements made along the way.

We have our own, purpose built, workflow management software system that is continually developed and updated by our in-house IT team. Among many other things, it allows us to ensure consistency throughout our projects while at the same time creating efficiencies through economies of scale and scope. It is particularly useful when it comes to ensuring consistency of manufacturing methods, product styling, colors, processes and the overall look of the brand be it nationally or abroad.

We take great pride in our Quality Control systems. Whether manufactured in house, through a strategic partner, or parts from a third party supplier, all goods are QC'd in house. We make sure everything is exactly how it's supposed to be before it continues on its journey, ensuring both quality and consistency.

We Find Solutions

We are a solutions based company. Often, brands are created in a digital space without an understanding of how to translate that into a physical space. Often they get translated into a product that is not cost effective. Sometimes they are translated into a product that is cost effective but not representative of the original, approved digital design. That is where our expertise comes into play. We have our own in house R&D department which keeps itself up-to-date with the latest processes, tools, materials, techniques, technologies and equipment that will allow us to make signage look the way you want it to look, be cost effective and last as long as you need it to last.

We can ensure that wherever your brand is applied in the physical world - from a wall print through to a sky sign, - it will be consistent to your expectations and consistent across all locations.

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